A1 Auto Spa ("we", "us", "our") is a car detailing business based in Townsville, Queensland. This policy explains how we collect, use and protect the personal information you give us, including through our Facebook and Instagram ads and forms.
What we collect
When you fill in one of our forms or message us, we may collect:
- Your name
- Your phone number
- Your postcode or suburb
- Details about your vehicle and the service you're interested in
- Any other information you choose to send us in a message
How we use it
We only use your information to:
- Contact you by phone, SMS or message about your enquiry or booking
- Provide quotes and book in your service
- Let you know about A1 Auto Spa services or offers (you can opt out at any time)
Sharing your information
We do not sell, rent or trade your personal information. We only share it with the software tools we use to run our business (such as our booking and job management systems), and only so we can provide our services to you. We may also disclose information if required by law.
How we store it
Your information is stored securely in our business systems and is only accessed by A1 Auto Spa staff who need it to look after your enquiry or booking. We keep it only for as long as we need it for these purposes.
Your choices
You can ask us at any time to:
- See the information we hold about you
- Correct or update your information
- Delete your information
- Stop contacting you (or reply STOP to any SMS)
Contact us
If you have any questions about this policy or your information, contact us:
A1 Auto Spa
3/66 Pilkington St, Garbutt QLD 4817
Phone: 0447 877 824